Recently, my Amazon payments account was banned from doing anything out of the blue. I called the customer service and they said they would forward my issue ot

Recently, my Amazon payments account was banned from doing anything out of the blue. I called the customer service and they said they would forward my issue ot the correct people and I would receive a response on what was going on. A day later, I receive an automated email stating that they were "unable to confirm my account information" and that "I will not be able to transact in the future". I was given absolutely zero info on why they were unable to verify me or any corrective actions I could take to fix it.