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Two of the admins in our new WoW-guild got banned by Discord for inviting guild applicants (who had submitted forms asking to be invited) to our server. After

Two of the admins in our new WoW-guild got banned by Discord for inviting guild applicants (who had submitted forms asking to be invited) to our server. After a few messages there is phone verification and then after continuing to send out the accounts were banned. Contacting support was just a big 'we confirm the terms of service breach and we so not reinstate accounts'. Those accounts were in some cases the sole admins of discord communities, and the ToS breach can't have been of anything specified in the ToS, but just falls under 'anything we decide in addition'. But there is no alternative service people want to use.

anewguy9000 7y ago
exactly. people are noticing it with google but its all tech companies where your only point of contact is an email address. paypal, uber, facebook, steam, etc etc -- they all deny service to innocent people on a regular basis with no recourse for them. it reminds me of pre social justice movement. isnt it the business' right to deny service to anyone they want to? like all black people? actually, no.
- non-entity 7y ago
  Recently, my Amazon payments account was banned from doing anything out of the blue. I called the customer service and they said they would forward my issue ot the correct people and I would receive a response on what was going on. A day later, I receive an automated email stating that they were "unable to confirm my account information" and that "I will not be able to transact in the future". I was given absolutely zero info on why they were unable to verify me or any corrective actions I could take to fix it.
  - egypturnash 7y ago
    Email Bezos, they have a secret support team of actual humans who can make decisions instead of working from a script, and this is how you access it.
- de_watcher 7y ago
  Steam is actually good at supporting for now.
- knodi123 7y ago
  I got banned from a default sub in reddit for the reason "I didn't see that in the article". I replied to the mods with an explanation and a direct quote from teh article, and... nothing. They perma-banned me, and then blocked my account from messaging. My comment was correct, but even if it wasn't, it wasn't against the rules, and even it if was against the rules, their own guidelines say you get a warning first, and even then, the sitewide rules say that mods should hear appeals. But nah, forget all that. I'm just gone.
pingyong 7y ago
>But there is no alternative service people want to use. I guess I'm lucky that almost all my friends vastly prefer TS3. Being on servers that aren't self-hosted at the mercy of random bans etc. always makes me uncomfortable.
root_axis 7y ago
That's the price you pay when you rely on someone's free service. It doesn't matter what people "want" to use. Pony up the cash for your own voice chat server and then this won't be a problem.
fencepost 7y ago
This seems unclear. Admins were banned from Discord for inviting people to your discord or were banned for inviting active members of your discord community to your WoW server? Is the WoW server a bootleg? I'm not a WoW player so not sure what's out there, but I wouldn't be surprised if Discord-the-company was involved in something that might be considered anti-piracy actions. The other question would be if they were doing something that would be detected as spamming, either for your discord community or the game. If the invites were sent via DM but were the only DM messaging between the admins and users they may well have tripped an automatic detection.

anewguy9000 7y ago

exactly. people are noticing it with google but its all tech companies where your only point of contact is an email address. paypal, uber, facebook, steam, etc etc -- they all deny service to innocent people on a regular basis with no recourse for them. it reminds me of pre social justice movement. isnt it the business' right to deny service to anyone they want to? like all black people? actually, no.

non-entity 7y ago
Recently, my Amazon payments account was banned from doing anything out of the blue. I called the customer service and they said they would forward my issue ot the correct people and I would receive a response on what was going on. A day later, I receive an automated email stating that they were "unable to confirm my account information" and that "I will not be able to transact in the future". I was given absolutely zero info on why they were unable to verify me or any corrective actions I could take to fix it.
- egypturnash 7y ago
  Email Bezos, they have a secret support team of actual humans who can make decisions instead of working from a script, and this is how you access it.
de_watcher 7y ago
Steam is actually good at supporting for now.
knodi123 7y ago
I got banned from a default sub in reddit for the reason "I didn't see that in the article". I replied to the mods with an explanation and a direct quote from teh article, and... nothing. They perma-banned me, and then blocked my account from messaging. My comment was correct, but even if it wasn't, it wasn't against the rules, and even it if was against the rules, their own guidelines say you get a warning first, and even then, the sitewide rules say that mods should hear appeals. But nah, forget all that. I'm just gone.

pingyong 7y ago

>But there is no alternative service people want to use. I guess I'm lucky that almost all my friends vastly prefer TS3. Being on servers that aren't self-hosted at the mercy of random bans etc. always makes me uncomfortable.

root_axis 7y ago

That's the price you pay when you rely on someone's free service. It doesn't matter what people "want" to use. Pony up the cash for your own voice chat server and then this won't be a problem.

fencepost 7y ago

This seems unclear. Admins were banned from Discord for inviting people to your discord or were banned for inviting active members of your discord community to your WoW server? Is the WoW server a bootleg? I'm not a WoW player so not sure what's out there, but I wouldn't be surprised if Discord-the-company was involved in something that might be considered anti-piracy actions. The other question would be if they were doing something that would be detected as spamming, either for your discord community or the game. If the invites were sent via DM but were the only DM messaging between the admins and users they may well have tripped an automatic detection.