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Apple is replacing these keyboards for free... https://support.apple.com/en-ca/keyboard-service-program-for-mac-notebooks https://support.apple.com/en-ca/keybo
by harrisonjackson 7y ago
Apple is replacing these keyboards for free...
https://support.apple.com/en-ca/keyboard-service-program-for-mac-notebooks https://support.apple.com/en-ca/keyboard-service-program-for...
I get that it is hugely inconvenient to go without your laptop for any amount of time - I depend on mine for work at a 2 person startup, so really I do get it! But if you are this fed up with it, then I'd say go for it.
I finally bit the bullet and found a local certified apple repair place (NOT THE APPLE STORE) that allowed me to take my laptop home with me after they ran diagnostics (10 minutes) and ordered the new keyboard.
I emphasize not the apple store because they will try to keep your laptop for the 24-48 hours it takes your replacement keyboard to ship.
The repair actually took around 3 hours, which I spent playing with my kid! Woot! The place I went through text me when the keyboard came in and then again when my laptop was ready to go - was super easy.
Because of the way the keyboard is bundled into the laptop, they have to replace the battery too - so that was an added bonus.
edit - just want to add that the replacement has had no issues ~1 month in (++spelling)
- jagger27 7y agoI wish I knew this before I lost my machine for 4 days last year. My replacement has mostly held up too—just a few blasts of compressed air here and there.
- harrisonjackson 7y agoI am pretty sure this policy alone is keeping the lights on for this particular company. It is a serious bummer the way apple handles it through the apple stores.
- _ph_ 7y agoOnly for 4 years after the purchase. So your laptop has a life expectancy of not much more than 4 years, which is not much considering how high-priced the laptop is. My 2015 MB Pro is still going strong after 4 years. Also, not everyone is as lucky as you with the keyboard repair, sometimes people have to give away their laptop for more than a week, which is also quite unacceptable for a manufacture defect.