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This has been a hugely reported upon issue, so much so that Apple has a whole extended warranty and keyboard replacement program in place. https://www.google.c
by endorphone 7y ago
This has been a hugely reported upon issue, so much so that Apple has a whole extended warranty and keyboard replacement program in place.
https://www.google.com/search?q=site%3Anews.ycombinator.com+apple+keyboard https://www.google.com/search?q=site%3Anews.ycombinator.com+...
Surprised that anyone has missed this, as it has been front-paged on HN dozens if not hundreds of time.
https://support.apple.com/en-ca/keyboard-service-program-for-mac-notebooks https://support.apple.com/en-ca/keyboard-service-program-for...
- FireBeyond 7y agoAnd yet even in this story, there are multiple comments a la "Yawn. I can't believe this is an issue. Apple shouldn't be paying attention to niche complainers."
- parasubvert 7y agoBecause the level of vitriol is not commensurate with the problem? They'll replace the keyboards, most people don't have issues. (I know I don't, 2+ years in). Nerd entitlement rage is monotonous. The latest models 4th gen keyboards are pretty much fine.
- GordonS 7y agoCouple of things though: - they'll only replace the keyboard for up to 4 years after the purchase date - they'll replace it with the same faulty keyboard, so there's a good chance it'll have the same fault again, only once it's put of warranty
- endorphone 7y ago"they'll replace it with the same faulty keyboard" We know they've gone through several revisions that have purportedly reduced the incidents of problems, and they'll likely go through more improvements. When you get your keyboard replaced they will use the better variant.