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Founder here! I know funding news isn't always a match for HN, but I'm glad someone posted it here since HN is where it all started. Here's our launch, if anyo

Founder here! I know funding news isn't always a match for HN, but I'm glad someone posted it here since HN is where it all started. Here's our launch, if anyone wants to go back and look: https://news.ycombinator.com/item?id=8422408 https://news.ycombinator.com/item?id=8422408

sytse 7y ago
Congrats on the raise. Interesting to use to API logs to provide better debugging and support. Can you give an example?
- gkoberger 7y ago
  Thanks Sid! Let's say you get back an error. We've made it so the API creator can link in the response to a unique page in the docs, where they'll see their actual API log. They can see exactly what the server saw and returned, replay the request, and more. If an error code is returned, the API creator can write out what the error means and how to fix it. If that's not enough, they can open a support ticket on ReadMe, and include the logs that seem broken. That way, both sides are looking at the same API logs, and know things like what SDK is being used or if the data is URL encoded properly. Lastly, we're going to build tools that are more proactive. Like, if a customer is getting a certain threshold of errors in production, we'll make it easy to trigger an email to them with a warning.
  - sytse 7y ago
    Nice, that could be really useful. Bringing back hypermedia to programming interfaces.
  - mobee 7y ago
    Guess what's going to be part of the next GitLab release...
forgotmypw 7y ago
FYI, this link I found somewhere redirects to a 404: http://readme.io/home http://readme.io/home
- gkoberger 7y ago
  Fixed, thank you! We think we used that URL when we submitted to HN a few years ago because the root domain had already been submitted: https://news.ycombinator.com/item?id=6397526 https://news.ycombinator.com/item?id=6397526 (I ended up offering to pay for it!)
guscost 7y ago
Hey Greg! I don’t know if you remember, but one time we got I think third place at an RIT hackathon. It was really cool to find out that you were the founder of readme after hearing about it (and asking for the budget to buy it). Congratulations on the Series A!!
gkoberger 7y ago
Also, we're hiring! https://readme.com/careers https://readme.com/careers Engineers, support, solutions engineer, dev evangelist, content writer (with a technical background), and more! If you don't see the right job, email greg@readme.io!
tosh 7y ago
kudos!

sytse 7y ago

Congrats on the raise. Interesting to use to API logs to provide better debugging and support. Can you give an example?

gkoberger 7y ago
Thanks Sid! Let's say you get back an error. We've made it so the API creator can link in the response to a unique page in the docs, where they'll see their actual API log. They can see exactly what the server saw and returned, replay the request, and more. If an error code is returned, the API creator can write out what the error means and how to fix it. If that's not enough, they can open a support ticket on ReadMe, and include the logs that seem broken. That way, both sides are looking at the same API logs, and know things like what SDK is being used or if the data is URL encoded properly. Lastly, we're going to build tools that are more proactive. Like, if a customer is getting a certain threshold of errors in production, we'll make it easy to trigger an email to them with a warning.
- sytse 7y ago
  Nice, that could be really useful. Bringing back hypermedia to programming interfaces.
- mobee 7y ago
  Guess what's going to be part of the next GitLab release...

forgotmypw 7y ago

FYI, this link I found somewhere redirects to a 404: http://readme.io/home http://readme.io/home

gkoberger 7y ago
Fixed, thank you! We think we used that URL when we submitted to HN a few years ago because the root domain had already been submitted: https://news.ycombinator.com/item?id=6397526 https://news.ycombinator.com/item?id=6397526 (I ended up offering to pay for it!)

guscost 7y ago

Hey Greg! I don’t know if you remember, but one time we got I think third place at an RIT hackathon. It was really cool to find out that you were the founder of readme after hearing about it (and asking for the budget to buy it). Congratulations on the Series A!!

gkoberger 7y ago

Also, we're hiring! https://readme.com/careers https://readme.com/careers Engineers, support, solutions engineer, dev evangelist, content writer (with a technical background), and more! If you don't see the right job, email greg@readme.io!

tosh 7y ago

kudos!