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There was probably tension between Diane Green and Sundar Pichai. The general struggle for Google is the difficulty in choosing a strategy for serving both 1.
by cateye 7y ago
There was probably tension between Diane Green and Sundar Pichai.
The general struggle for Google is the difficulty in choosing a strategy for serving both
1. Enterprise customers with custom / manual / labor intensive needs
2. Fully automated products and processes for a wide spectrum of users who need to adopt to Google and not the other way around
To sell big Enterprise contracts, Google needs to listen to these customers specific needs and promise solutions. I don't think Google has this capability in its DNA. This must be very frustrating from someone like Diana Green that is used to operate a company in a different way. Could be the reason that she left her role.