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Because at their scale, people actually need to understand the issue rather than just applying fixes blindly plucked from the Internet. Don't get me wrong, Goog
by abrookewood 7y ago
Because at their scale, people actually need to understand the issue rather than just applying fixes blindly plucked from the Internet. Don't get me wrong, Google is my go-to as well, but I suspect that they need to dig a little deeper.
- navinsylvester 7y agoFair enough. But wouldn't doing investigation on the error provide data point to help debug the issue. They are trying to fix a customer issue and time is also of importance here. > just applying fixes blindly plucked from the Internet. I wasn't recommending that.