Key take-aways 1. Written comprehension is normally higher than spoken, at the cost of losing the emotional context for a sentence. 2. Provide a written versi

Key take-aways 1. Written comprehension is normally higher than spoken, at the cost of losing the emotional context for a sentence. 2. Provide a written version of key remarks and insights as this will boost team members' comprehension and minimize misunderstandings. Prepare and send written material in advance of a meeting, phone call, or online meeting. 3. Have someone take notes--rotating the role as appropriate during the meeting--in a shared chat or real-time shared edit document (e.g. EtherPad, GoogleDoc). This just-in-time subtitles approach leverages written comprehension. 4. Communication is not what is said or written but what is understood. Ask someone for what actions they will take next or ask them to put a concept into their own words so that you can calibrate their level of comprehension.