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We've hosted our site at SoftLayer since 2006 and trust them with our customers' data. We have a significant investment in time and money in them (dozens of se
by jbyers 16y ago
We've hosted our site at SoftLayer since 2006 and trust them with our customers' data. We have a significant investment in time and money in them (dozens of servers in 3 datacenters) and don't regret it.
The SimpleCDN issue involved three parties: SimpleCDN, 100TB (aka UK2), and SoftLayer. We've only heard from SimpleCDN and they threatened to sue the other two, so the silence is not surprising. In any case, my opinion of SoftLayer didn't change as a result.
- jjoe 16y agoFileVo is another victim. They were shutdown by none other than Softlayer without providing a reason for termination. I do admire your courage. Regards
- jbyers 16y agoI didn't know about FileVo. I just read up on their situation and curiously, it's another issue involving UK2 (in this case their MidPhase brand) and SoftLayer. Both the SimpleCDN and FileVo shutdowns do look bad. But I'm not relying on courage, I'm relying on experience. Over four years I personally have had hundreds of phone, email, and forum interactions with SoftLayer at every level from their CEO to first level support. And countless DMCA requests. If I believed based on those experiences I was at risk hosting my company and my livelihood there, you better believe I would beat a path to the door.
- duskwuff 16y agoFrom what I understand of FileVo, they were running a file upload service, not retaining any identifying information on uploaders, and not taking any steps to prevent copyrighted files from being uploaded. Softlayer's decision to terminate their hosting was no different from what any other hosting company would do (and, in fact, what they would be legally required to do!).