Tell that to the Amazon and VMWare CTOs. It is also a buzz word, but there is a real underlying change in it - which is the change of IT from a former "custom s

Tell that to the Amazon and VMWare CTOs. It is also a buzz word, but there is a real underlying change in it - which is the change of IT from a former "custom setup" to standardized automated processes. And it's making waves in companies IT departments because it shakes the old model.