Yeah, I work at an EMS using university. We started using it about a decade ago because the alternative was Ellucian's R25, which didn't really compete well on

Yeah, I work at an EMS using university. We started using it about a decade ago because the alternative was Ellucian's R25, which didn't really compete well on features, and my previous boss had use EMS at Harvard. Overall, I think EMS has worked pretty well for us, but even now, we still deal with the politics of automated scheduling vs. faculty desires. These tools can work very well, if people will let them.