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> Why do we want users to know less about how their computer works? It's not what we want, it's an appreciation for reality. You can want all kinds of things,
by jiveturkey 7y ago
> Why do we want users to know less about how their computer works?
It's not what we want, it's an appreciation for reality. You can want all kinds of things, like people to read documentation, not install malware toolbars, not click reply-all, not answer "I don't know" to product questions on Amazon, use their turn signals, I could go on for hours if not days.
- projektfu 7y agoHow does making things more complicated make it easier? How does windows explain to users that folders they can see don’t actually exist and ones they can’t do?
- jiveturkey 7y agoYou need to step beyond yourself. It's complicated to you (and me, and probably literally every single reader of HN) because we understand that it's an indirection and the reality is hidden. We are accustomed to that reality and virtual folders without a "physical" root are, to us, an obfuscation. But step into the shoes of someone who doesn't understand what a file even is. Someone that would be more at home on a tablet, without a filesystem at all. Home folder? What's that? For that user, just having a Documents folder is great. They don't need to know, nor do they care, where it is. You've apparently never had to support someone whose desktop is clogged with all their files. They know a file by its location on the desktop, not by its name. If it moves for whatever reason, they are screwed. It is for these people, who are surely now the majority of users, that removing the link from "Documents" to some actual location in the filesystem, is a win. To those of us who know better, it took all of 5s to figure it out the first time you encountered it.