> The company was facing rising costs on insurance and background checks for drivers. I would count this as as part of safety, so if they realised that's where

> The company was facing rising costs on insurance and background checks for drivers. I would count this as as part of safety, so if they realised that's where there costs were and added a fee to offset it, this doesn't seem inherently unethical. In Cape Town, South Africa I've taken a lot of Ubers + Bolts (previously Taxify), and although Bolt is usually cheaper, the difference in how they do background and quality checks on both drivers and cars is very apparent.