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Yes indeed it is highly customizable application in Perl. In my old company it was used for many things. 1. Customer service 2. Incident Management 3. Task
by dragonsh 7y ago
Yes indeed it is highly customizable application in Perl.
In my old company it was used for many things.
1. Customer service
2. Incident Management
3. Task management
4. ITIR style ITIL incident Management integrated with configuration management.
5 Integrated bug tracking with SVN.
It's open source nature and highly customizable architecture made it very easy to work with it.
Subsequently my teams moved to other platform but I still like it.