Ended up evaluating bunch of different Saas services last year and the best I found for the team and our use cases was Wrike. The UI was quite slick and didn't

Ended up evaluating bunch of different Saas services last year and the best I found for the team and our use cases was Wrike. The UI was quite slick and didn't come between the developer and the task too much. Had quite good reporting and support for project hierarchies etc. Wasn't the most expensive but wasn't the cheapest. Currently using Jira with "next-gen" project. It's slicker (but still slower to use than Wrike) to use and admin but lacks lots of useful features and is buggy. This morning our project lost epics for few hours without any explanation. Fffuun! But yep, almost everything is better than Jira if you have the possibility to switch.