A lot of great ideas here. One specific tool I've used is to frame comments in terms of "My impression is ..." or "I've heard that ...", this makes the convers

A lot of great ideas here. One specific tool I've used is to frame comments in terms of "My impression is ..." or "I've heard that ...", this makes the conversation less of a personal battle, so much as sharing observations about the world and inviting the other person to stand next to you and look out at the world with you and share their different observation and you can compare and contrast together.