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Really curious on your thoughts regarding RightNow Technologies/Oracle Service Cloud. I used to use it as a customer and was a consultant for it until a lot of
by rajangdavis 7y ago
Really curious on your thoughts regarding RightNow Technologies/Oracle Service Cloud.
I used to use it as a customer and was a consultant for it until a lot of the work in that area started drying up.
Seemed to be the CRM of choice in 2010; nowadays, Salesforce, ServiceNow, and Zendesk seem to be the frontrunners in that space.