3 ms·
If user satisfaction is mapped on the X-axis of real numbers, doing beyond-the-call-of-duty service for a customer with negative user satisfaction is equivalent
by relix 16y ago
If user satisfaction is mapped on the X-axis of real numbers, doing beyond-the-call-of-duty service for a customer with negative user satisfaction is equivalent to multiplying by -1.
- deleted 16y ago[deleted]