> If you need "professional grade" support for this stuff, then you are probably in the wrong line of work. Given that approximately 99% of itsec is consultant

> If you need "professional grade" support for this stuff, then you are probably in the wrong line of work. Given that approximately 99% of itsec is consultants I'm not sure where you get that from. Not everybody knows every subfield and tool, sometimes you pay people for their real world experience with one they gained from other clients. And of course licensing, prices, and support matter in the real world.