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The big issue with VPN UX for me are all the ways that you can end up accidentally disabling your VPN, because it's not clear under which conditions it shuts do
by kmfrk 7y ago
The big issue with VPN UX for me are all the ways that you can end up accidentally disabling your VPN, because it's not clear under which conditions it shuts down, is closed, or is temporarily inactive, which isn't good enough if you need 100% uptime for full protection.
Killswitches are the probably the easiest way to deal with it, because it will also alert users to when something is misbehaving, but it obviously doesn't work for general use cases so better UX is needed beyond the protective design.
- 01CGAT 7y agoWith my WifiMask apps it's the case as long as the on/off switch is turned on, the VPN will either be connected or try to connect, as long as there is no connection the kill switch will do it's work, prevent data leaking and the app will show what's going on. Only manually turning off the switch will disable the VPN and any data leaking protections. I can still do some improvements here and there to show more information on what's going on, so this is useful feedback to me, thanks.