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>The customer is always right. That means the same as "there's no accounting for taste". If the customer prefers the neon pink lunchbox over the blue lunchbox,
by TrinaryWorksToo 7y ago
>The customer is always right.
That means the same as "there's no accounting for taste". If the customer prefers the neon pink lunchbox over the blue lunchbox, they are correct.
It does not mean they can do no wrong.
- jacquesm 7y agoSure, but customers being pissed off when their accounts are terminated is fairly predictable. The customer being always right is a long established business dogma, the reason is simple: the customer is the person that ultimately powers the business, without the customer there is no business so if you want to stay afloat you'd better make it so that the customer has their expectations met.