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I have no idea how I was banned or for what reason. I signed up for an account, verified, added my credit card (amex platinum), and then could never order a ri
by elmerfud 7y ago
I have no idea how I was banned or for what reason. I signed up for an account, verified, added my credit card (amex platinum), and then could never order a ride. Opened a support case with them and they told me I was banned, they could not, would not provide any details as to why. No appeals allowed despite what their tos says and they stopped responding to the support case.
Black hole of the Internet age.
I really wish I knew what it was. I use Uber mostly without issue. Same email, phone and CC. Occasionally Uber does wacky things like block my account due to fraud, but they always manage to fix it. I've figured out with Uber it's always due to travel. For example I'll order rides in Peru and then 7 hours later I'll have rides in the US, and not to my house or in my home area. Still wish they had a phone number because it can take weeks for them to unblock my account.