4 ms·
Honestly I can't be 100% spiteful toward Discord. Their customer service at least allowed me to easily begin the deletion process for my now-useless account. Co
by wowaname 7y ago
Honestly I can't be 100% spiteful toward Discord. Their customer service at least allowed me to easily begin the deletion process for my now-useless account. Compare this to Twitter, Google, or Yahoo!, where it's actually really difficult to get in touch with a human that doesn't spam canned replies at you and close your ticket soon after. (I'm especially disgusted at Yahoo! which seems to handle E-mail abuse related issues in the same customer support department as general account inquiries. Makes it really difficult to report spam as a fellow postmaster.)
It's a shame about your experience with Lyft. I'll have to remember this if I ever need a car ride, but seeing how all of these crowdsourced transportation initiatives are popping up with similar policies and disrespect toward open platforms (locking you into their apps, for instance) it might be better for me to consider conventional transportation entirely, if I'm ever stuck without a car and I can call up a normal taxi.
>I'm not one to normal advocate for government regulations and oversight
Yeah, I'd like to say that, this is capitalism and customers can naturally choose the right choice and stop supporting unethical companies, but this is hard especially with the network effect in play with things like Discord. Everyone's on Discord (or Facebook, or Snapchat) and suddenly a person is in the wrong for "not just signing up and using it" because their friends use it just fine. If consumer protections forced Discord to release a way to self-host servers (rather than calling guilds "servers") and made Discord fix their login and anti-spam mechanisms, and allowed users to have third-party apps to access the service, then I wouldn't complain. I still wouldn't like the concept of Discord because I'm a believer in federated networking, but it'd definitely be an improvement over the current state. These consumer / online service laws would also have great effect on financial and educational websites, which have rampant anti-consumer and security issues plastered all over their Internet presence. It's really upsetting to see how many corners people are willing to cut at others' expense.