3 ms·

Assuming you're willing to share, how did you get banned from Lyft without ever ordering a ride?

scrollaway 7y ago
Dunno about GP but I had a similar experience with Lyft, which had to do with the type of card I registered to Lyft. I don't remember the specifics but my case wasn't particularly weird… I was using an EU mastercard of some kind and they decided it was a bad one so they banned me. This all happened without ordering a ride. Had a similar experience with Uber, except that Uber actually eventually fixed it. Lyft was… unhelpful.
pedrocx486 7y ago
I had a similar experience with two other services. Digital Ocean banned be as soon as I registered. I verified my email, then was asked to confirm some personal info, as I was filling their form, I got an email telling me my account was disabled permanently and it was final. (I went on to use Linode and Scaleway after that.) And Pokemon Go, which I never installed on any of my phones, I got an email saying my account was banned. I wonder what account, since I never signed up to their services.
elmerfud 7y ago
I have no idea how I was banned or for what reason. I signed up for an account, verified, added my credit card (amex platinum), and then could never order a ride. Opened a support case with them and they told me I was banned, they could not, would not provide any details as to why. No appeals allowed despite what their tos says and they stopped responding to the support case. Black hole of the Internet age. I really wish I knew what it was. I use Uber mostly without issue. Same email, phone and CC. Occasionally Uber does wacky things like block my account due to fraud, but they always manage to fix it. I've figured out with Uber it's always due to travel. For example I'll order rides in Peru and then 7 hours later I'll have rides in the US, and not to my house or in my home area. Still wish they had a phone number because it can take weeks for them to unblock my account.

Dunno about GP but I had a similar experience with Lyft, which had to do with the type of card I registered to Lyft. I don't remember the specifics but my case wasn't particularly weird… I was using an EU mastercard of some kind and they decided it was a bad one so they banned me. This all happened without ordering a ride. Had a similar experience with Uber, except that Uber actually eventually fixed it. Lyft was… unhelpful.

pedrocx486 7y ago

I had a similar experience with two other services. Digital Ocean banned be as soon as I registered. I verified my email, then was asked to confirm some personal info, as I was filling their form, I got an email telling me my account was disabled permanently and it was final. (I went on to use Linode and Scaleway after that.) And Pokemon Go, which I never installed on any of my phones, I got an email saying my account was banned. I wonder what account, since I never signed up to their services.

elmerfud 7y ago

I have no idea how I was banned or for what reason. I signed up for an account, verified, added my credit card (amex platinum), and then could never order a ride. Opened a support case with them and they told me I was banned, they could not, would not provide any details as to why. No appeals allowed despite what their tos says and they stopped responding to the support case. Black hole of the Internet age. I really wish I knew what it was. I use Uber mostly without issue. Same email, phone and CC. Occasionally Uber does wacky things like block my account due to fraud, but they always manage to fix it. I've figured out with Uber it's always due to travel. For example I'll order rides in Peru and then 7 hours later I'll have rides in the US, and not to my house or in my home area. Still wish they had a phone number because it can take weeks for them to unblock my account.