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I developed osTicket and we now have a growing profitable business- we have a SaaS offering and provide commercial support to enterprise users.
by pkrotich 7y ago
I developed osTicket and we now have a growing profitable business- we have a SaaS offering and provide commercial support to enterprise users.
- stockkid 7y agoInteresting. What is your SaaS offering and how does it relate to the open source product?
- pkrotich 7y agoIt’s basically a hosted version of osTicket - Supportsystem.com
- umen 7y agoGreat example , this what I meant when asking . How did you come with the idea for ticketing app ? And why oos?
- pkrotich 7y agoos for open source. osCommerce was popular then so it influenced naming!
- realty_geek 7y agoWow, that's awesome!! I looked up your story and that is awesome too. I would love my open source real estate website builder project (https://github.com/etewiah/property_web_builder https://github.com/etewiah/property_web_builder) to achieve something similar. Hope you don't mind, I've reached out to you via linked in.
- pkrotich 7y agoThanks - I’ll reach back.
- yitchelle 7y agoCongrats on the success! Interesting logo design with the Kangaroo. Is that a pun play of the phonetics of os.. vs Oz.. (slang for Australia) ?
- pkrotich 7y agoNot really - when osTicket started, circa 2004, having a mascot was the rage - think MySQL etc. Funnily Kangaroo has given us affinity from Australian users... perhaps an osTrich would been a better choice.