I suppose this is just one person's opinion, but I had the opposite experience. My first time in Austin, I landed at the airport, brought up Uber, and got the

I suppose this is just one person's opinion, but I had the opposite experience. My first time in Austin, I landed at the airport, brought up Uber, and got the message that it was not allowed. But almost immediately upon exiting the plane, I saw someone had left behind cards for RideAustin and Fasten with promo codes for each. Downloaded the app from the QR codes, opened the app, and the rest of the UX felt familiar to me. Switching was seamless.