> This is a top-of-the-front-page, well-researched article in a leading newspaper -- it's the kind of coverage that destroys hard-earned reputations built over

> This is a top-of-the-front-page, well-researched article in a leading newspaper -- it's the kind of coverage that destroys hard-earned reputations built over decades. FWIW, this article finally got my wife to say she'll stop buying from Amazon and I'm glad for that. I stopped years ago for this and other reasons, but have never quite explained my reasoning well enough to convince her.