I know! It's so stupid. I try not to order books directly from Amazon anymore unless I buy two or more at the same time (because if you buy 2+ books they ship i

I know! It's so stupid. I try not to order books directly from Amazon anymore unless I buy two or more at the same time (because if you buy 2+ books they ship in a box rather than a padded envelope). I'm not shy about returning books with bent covers or other damage, I do it all the time, and a couple of times I've returned the same book twice until they finally managed to deliver an undamaged copy, but it's a little worrisome because I've heard tales of Amazon banning customers who "abuse" returns. (And of course it's also a hassle).