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The difference is in Pro Services. MS does not send employees from Redmond to help ICE use Excel. Palantir does bundle software and services. Their software is
by matchagaucho 7y ago
The difference is in Pro Services. MS does not send employees from Redmond to help ICE use Excel.
Palantir does bundle software and services. Their software is so complex, it is typically Palantir employees building the models and analytics.
- prepend 7y agoMS has professional services and they do send people to ICE to help use Excel. They also have an extensive partner network. Any large software company sells consulting services. I don’t know about Python, but RStudio sells professional services to help with use of R.
- the-dude 7y ago> and they do send people to ICE to help use Excel. source