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A taxi company with an app that decided to just sub-contract its workforce. Which was obviously brilliant and they don't need me to say that. But, I don't thin
by corodra 7y ago
A taxi company with an app that decided to just sub-contract its workforce.
Which was obviously brilliant and they don't need me to say that. But, I don't think it's a tech company. Adding drivers is not necessarily that easy. I know there's a metric-fuck-ton of them right now. But bandwidth to send a copy of software and hiring a new driver are two different things. Same with allocating cloud server space and doing a background check on someone. I think the definition needs somewhere in there, humans cannot be the bottleneck. Uber's bottleneck is in drivers (and municipal policies), not getting people to download and sign up for their app/service.
I mean seriously. What scales easier? Getting people to download an app or hiring drivers across the country that don't shank their passengers? Yes they did a good job at hiring a fuck ton of drivers quickly. But Carnegie did a great job at mass producing steel when others said it couldn't be done. Didn't make that a tech company either.
- Bagel 7y agoAcquiring drivers can be seen equal to customer acquisition within a software company. Yes the bottleneck of Uber is recruitment, but is it also not customer acquisition at any software/“tech” company?