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Owner of an older 2016 XPS 13 here. I'm mostly satisfied with it, but after 4 years there's a very noticable bulge (due to thermics?) on the left to the touchpa
by tannhaeuser 7y ago
Owner of an older 2016 XPS 13 here. I'm mostly satisfied with it, but after 4 years there's a very noticable bulge (due to thermics?) on the left to the touchpad and extending into the keyboard. Touchpad sticks out 1mm+ on the left, and has kindof always been a bit difficult to operate for right-click. Should I be worried the battery will explode or something?
Anyway, bought the XPS because of the matte screen, excellent keyboard, and rich interfaces (for a notebook of this size) incl USB-A and SD both of which I use frequently, but these are gone on the newer model. Also not enthusiastic about USB-C as a power connector; had my Samsung smartphone connector wear out within less than a year's time. It's sad because the notebook generally worked very well for me, but with the changes Dell made ceased to stand out. Any recommendations for alternatives (maybe I should finally come around and buy a Thinkpad)?
- ohyea 7y agoI had something similar happen with a Macbook. It ended up being the battery expanding and pushing up against the case/trackpad.
- stetrain 7y agoAny swelling could be a potentially dangerous battery issue. Definitely have it serviced.
- leetcrew 7y agoI also have an xps 13. great machine but finances were tight at the time so I only got mine with 8 GB of RAM. I've been reading the reviews so I'll know what to get when the time comes to upgrade. the x1 carbon looks like a pretty obvious alternative.
- aaronmu 7y agoThe swelling is a battery issue. Myself and two other colleagues experienced the problem and had it fixed.
- blyry 7y agoMy employer switched to dell laptops, the first gen xps 15 and 13s, and now the precisions. As they get older we're seeing more and more battery swell. We're not sure the root cause, we speculate that it's a specific usage pattern related to the USB-C docks everyone has. Your battery is definitely not okay, you should get it replaced asap. We've looked at some alternatives like the hp spectre, or the lenovo ideapad and the asus zenbook, but none of the felt as nice as the precision line wrt build quality and bang-for-buck.
- tannhaeuser 7y agoMine isn't sitting in a dock, but gets hammered with serious workloads all the time, so I suspect it might be a thermal issue.
- hub_ 7y agoYep, you need a new battery. Getting one from Dell is harder than actually replacing it. USB-C as a power connector work great when the proprietary power supply die as you are waiting to get a replacement battery. (true story) (I have a 9360 model, which doesn't like the batteries for the 9350)