Non-technical users frequently use natural language search. The experience for natural language search is fairly poor. Spot-on. When my wife has trouble findi

Non-technical users frequently use natural language search. The experience for natural language search is fairly poor. Spot-on. When my wife has trouble finding something and asks for help, this is usually the issue. The best approach isn't to ask Google a question. It's to picture in your mind what your target page looks like, and enter that into the search query. But this just underscores what all of us here already know: natural language processing is hard.