In large organisations is unrealistic to expect technical employees to be experts with every system in use. When I can’t log in, I call the Helpdesk instead of

In large organisations is unrealistic to expect technical employees to be experts with every system in use. When I can’t log in, I call the Helpdesk instead of busting out ldapsearch. And when I’ve consulted someone and been recommended to use some solution, when it doesn’t work I contact them again to check if I understood them correctly, or if they Walter aware of my intended use-case and the solution actually is fit for purpose. I feel like if your opinion has the caveat that it only works in orgs where it’s possible to skill up in everything then it’s probably only applicable to very small operations.