A non-trivial number of very senior people simply cannot read or write. They can process information about other people very quickly in f2f interactions, but wh

A non-trivial number of very senior people simply cannot read or write. They can process information about other people very quickly in f2f interactions, but when things are written down they are at sea. Video is also significantly less useful for these people. I have seen it in dozens, maybe hundreds, of execs I have interacted with over the years, including people I have worked very closely with. Sometimes it is varieties of dyslexia, sometimes ADD. Could be any number of other "disorders." It's not a preference/policy. It's just how they engage. Often it is best to recognize it, and engage with them on the terms that work best for them. And of course this is not new. Illiterate leaders have been with us since there has been literacy.