If people are saying bad things, you're doing something wrong. In my experience, for things like games, people on forums moan about almost anything, often irr

If people are saying bad things, you're doing something wrong. In my experience, for things like games, people on forums moan about almost anything, often irrationally. I find that criticism is best when filtered; for example through a bug tracker. Most people just want to rant for attention (a silly number of people in my experience :(). Having a bug tracker next to your forum can do wonders for filtering out the trolls.