Everything related to people is so much easier when you avoid taking anything personally. It’s almost never meant that way. When it is, you’re still better off

Everything related to people is so much easier when you avoid taking anything personally. It’s almost never meant that way. When it is, you’re still better off not taking it that way. Someone was rude to you? So what? Just keep going. (Obviously, this doesn’t apply to things like targeted harassment. I’m talking about normal work discussions with troublesome replies.) Obviously, this is hard to actually do. But it’s good to try, and management should definitely do this, especially with their subordinates.