> If people are saying bad things, you're doing something wrong. I disagree with this part. You can't always please everyone, and the fact that some people say

> If people are saying bad things, you're doing something wrong. I disagree with this part. You can't always please everyone, and the fact that some people say bad things doesn't necessarily mean you're doing something wrong. Of course, if half of your forum is filled with hate posts, yes, you might be a little off-beat. Now, I totally agree with the fact that it helps building a community. Two-way communication is what users are more and more looking for.