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Umm. I completely disagree. I was part of a 2 man team that started up 4 years ago, (a game) and I made the forums and built that community up to nearly 1,000,0
by veb 16y ago
Umm. I completely disagree. I was part of a 2 man team that started up 4 years ago, (a game) and I made the forums and built that community up to nearly 1,000,000 users.
Sure, you might get angry, or you mightn't like what people say - but it's the Internet. If people are saying bad things, you're doing something wrong. More times than not, we got people saying "Thanks", and this was worth more than 100+ people complaining.
It also helps build the community. A developer comes swooping down on a thread talking about "how cool would it be to have water in game?!" and goes, "Well, you seem to know what you're talking about... how about I make you moderator and you can sort out anything there is to do with water in game". Works wonders. The users love the fact that you interact with them. I.e. you're not too busy to stoop down to them.
- wlievens 16y agoWhich game, if I may ask?
- uniclaude 16y ago> If people are saying bad things, you're doing something wrong. I disagree with this part. You can't always please everyone, and the fact that some people say bad things doesn't necessarily mean you're doing something wrong. Of course, if half of your forum is filled with hate posts, yes, you might be a little off-beat. Now, I totally agree with the fact that it helps building a community. Two-way communication is what users are more and more looking for.
- ErrantX 16y agoIf people are saying bad things, you're doing something wrong. In my experience, for things like games, people on forums moan about almost anything, often irrationally. I find that criticism is best when filtered; for example through a bug tracker. Most people just want to rant for attention (a silly number of people in my experience :(). Having a bug tracker next to your forum can do wonders for filtering out the trolls.
- follower 16y ago> If people are saying bad things, you're doing something wrong. Did you mean "If people aren't saying bad things"?
- neutronicus 16y agoSee my comment to see why his situation is a little different.