Jake Knapp, a designer that started his career on Encarta, gave a huge nod to the product journey in his Design Sprint talk in london a while back. https://vim

Jake Knapp, a designer that started his career on Encarta, gave a huge nod to the product journey in his Design Sprint talk in london a while back. https://vimeo.com/233941079 https://vimeo.com/233941079