3 ms·
When the advertised speed is "up to XX Mbps" and you occasionally do get those speeds, then what is the proper complaint? They are providing "up to" the speed p
by psim1 7y ago
When the advertised speed is "up to XX Mbps" and you occasionally do get those speeds, then what is the proper complaint? They are providing "up to" the speed purchased. It works very well in the provider's favor.
- jedberg 7y agoI guess the best you can do it test it multiple times and then complain that you've never seen over XX Mpbs and then ask when exactly you'll get "up to" the advertised speed. FWIW, even if you don't complain, it will help Netflix gather data that they can use to complain on your behalf.
- eeZah7Ux 7y ago> what is the proper complaint There is no way to complain, but if we had some open, trusted services similar to speedtest.net to publish the effective speed it would allow people to make informed choices when selecting an ISP.