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If you're a Google Ads buyer, Google is easy to contact. If you're a mere Google products user, good luck getting help via their crowdsourced message boards...
by jbarham 7y ago
If you're a Google Ads buyer, Google is easy to contact. If you're a mere Google products user, good luck getting help via their crowdsourced message boards...
- manigandham 7y agoEven with Google ads, there are plenty of 7-figure spenders who have trouble reaching customer service.
- jbarham 7y agoHmm, at least where I am in Australia the Google Ads 1800 number is listed three times before I even login: https://ads.google.com/intl/en_AU/home/ https://ads.google.com/intl/en_AU/home/
- manigandham 7y agoThat's for reaching a basic customer support line that'll do little more than tell you where to put in your credit card info. If you need serious help, especially with account problems, you better know someone inside.
- erklik 7y agoI have called their 1800 number and they have been fairly helpful. Maybe I am just lucky.
- baroffoos 7y agoWhat kind of google people are you contacting though? From what I have heard its very easy to contact someone who will help you set up your ads account to spend money but I imagine its a lot harder to find someone who can do anymore than show you how to use the product.