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I'm with Wells Fargo and I'm not planning to leave. I don't think any of the other banks are morally superior -- Wells Fargo is probably just a bit more inept a
by twblalock 7y ago
I'm with Wells Fargo and I'm not planning to leave. I don't think any of the other banks are morally superior -- Wells Fargo is probably just a bit more inept at covering things up.
- sverhagen 7y agoThis is a great point. I did move from Wells Fargo to a credit union, and this was a move from unhappy to happy. But as the larger point, I cannot boycott every business I have a bad experience with, or that is somehow unethical, I'd starve to death, so to speak.
- juped 7y agoI think they're comparable to other national retail bank chains, and just a bit worse at image control. However, others here have suggested credit unions or brokerages with banking arms, which have different incentives - anecdotally, people are happier with service from non-bank banks.
- twblalock 7y agoThe problem with local credit unions is their smartphone apps and online banking suck.
- jkepler 7y agoAgree. I heard that there are four primary vendors for credit union and small bank web software. I guess they're not typically able or willing to customize commodity or write custom mobile apps.