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In 2002, I opened an credit card account with Wells Fargo. I went to the local wells fargo to pay the monthly due on the due-by date. In the next billing cycle
by raincom 7y ago
In 2002, I opened an credit card account with Wells Fargo. I went to the local wells fargo to pay the monthly due on the due-by date. In the next billing cycle, I was charged $25 for late payment. That's when I decided to close accounts with them.
- reaperducer 7y agoI had a Wells Fargo account for a number of years. Then one day I deposited about $250 cash into a Wells Fargo ATM. But it didn't show up in my account. When I complained, Fargo treated me like I was a criminal. It wouldn't credit me for the money, even though I had the ATM receipt. The branch manager told me he wouldn't even review the security video unless I filed a police report about it. I drained the account to zero and ignored it. Six months later, I get a letter from Fargo saying that a guy who worked for a company they outsourced ATM maintenance to was skimming cash from the machines. Fargo finally credited me for the missing money, and I closed the account the next week.
- serf 7y agoVery similar story here. Every bank since WF that i've interacted with has been splendid; I think it's just that WF set such a low floor for expectations that ANY decent bank seems far ahead.
- javert 7y agoBranch manager may have been in on the graft with the ATM maintenance guy.
- heimatau 7y agoWow. If they would've did their job they've prevent six months of theft. That's sad.
- DiabloD3 7y agoYou should have also reported them to the Office of the Comptroller of the Currency, a little known regulatory office that no one ever seems to know about, but govern such cases like yours.