I don't disagree with you that it's reasonable to link those phrases to a real person listening, or even that people do link those phrases in other contexts. B

I don't disagree with you that it's reasonable to link those phrases to a real person listening, or even that people do link those phrases in other contexts. But they haven't linked them where AI is concerned. There could be a couple of reasons for that -- it could be that phone recordings are primarily human analyzed, and because AI has more automatic learning, people just assumed it was different. Or maybe it used to be obvious and then over time people just assumed AI matured enough that it wasn't necessary any more. But regardless, it seems pretty obvious to me that a lot of people (even smart people that I respect) didn't understand. So to me, talking about whether they should have understood doesn't change much -- I still think it would behoove a privacy-centric company to be a lot more clear now that we know that people don't understand.