They are real people unless you mean they're AI bots, in which case harassing them is even more pointless. They have zero ability to effect any of the changes s

They are real people unless you mean they're AI bots, in which case harassing them is even more pointless. They have zero ability to effect any of the changes she is complaining about. This is the equivalent of yelling at a customer service rep. It's not going to get you anything you want and it just makes you look like an asshole.