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But yeah, I mostly agree with you. Paid single-use support would be an absolutely transformational addition to the likes of the free Google services, I think. W
by _-___________-_ 7y ago
But yeah, I mostly agree with you. Paid single-use support would be an absolutely transformational addition to the likes of the free Google services, I think. Why doesn't it exist?
- janekm 7y agoMost likely because the cost of a single complicated support call (of the sort that can't be answered from a knowledge base) that may need to be escalated to 2nd level support or beyond would appear exorbitant ($100 perhaps, or more?).
- lonelappde 7y agoPaying per incident is a terrible moral hazard.