Typically, intent is the distinguisher. You intended for the interaction to be transient and transactional—you say something and text appears on the screen. In

Typically, intent is the distinguisher. You intended for the interaction to be transient and transactional—you say something and text appears on the screen. In reality and without your knowledge, the service provider intentionally recorded, kept, and shared that data. That puts the service provider at fault as they are the ones that arranged for he recording to happen, if if you are he one that pushed the button.