A few years back I cashed in the residue of a UK ISA (remaining balance just £1.50 but local tax laws forced it to be closed). No longer being in Blighty it tra

A few years back I cashed in the residue of a UK ISA (remaining balance just £1.50 but local tax laws forced it to be closed). No longer being in Blighty it transpired this would be a serious posterial pain involving sending of certified passport copies to validate signatures, etc, but their helpful man on the phone explained I could skip all that simply by registering for their internet banking access, then login and transfer the investment funds to wherever I liked. So off I toddled and being in a hurry and not overly concerned about the risk that some miscreant steal my half-a-cup-of-coffee's worth I pasted "sasquatch" into all the security question prompts. Clickety-click, done, now to close the account... "Please phone our banking service team for this request" "Hello Mr Thombat, I can see your account number but first I just have to ask you some security questions...what was your grandfather's occupation?" "Sasquatch" "That's fine ... now what was the name of your first school?" "(nervous giggle) Sasquatch" "Ahhh...and was your first pet's name?" "Sasquatch, too. I mean too as in also, not two as in the number...I really didn't expect I'd be telling these to a person, it was just a nice word to say..." He kindly overlooked my embarrassed tittering, didn't go all jobsworth about this horrific breach of security best practice, nor yet accuse me of lying to one of Her Majesty's civil servants for pecuniary advantage. And (in my defense) no amount of dumpster diving or Facebook scraping would have revealed my family's secret shame that grandpa used to roam the American woods in a monkey suit.