I don't think I agree with you. The tweet from Amazon she was replying to said "come see what our warehouses are really like" - strongly implying that the work

I don't think I agree with you. The tweet from Amazon she was replying to said "come see what our warehouses are really like" - strongly implying that the workers who complained are dishonest - not misinformed, they work there. So, dishonest. So her response was perfectly reasonable imo.