Surprisingly often they do know what they want, even if they can’t articulate it they can demonstrate it. The spec only becomes inane gobbledygook when filtere

Surprisingly often they do know what they want, even if they can’t articulate it they can demonstrate it. The spec only becomes inane gobbledygook when filtered through a PM who doesn’t understand it but rewrites it in business-speak anyway, or an “architect” who also doesn’t understand it but thinks it needs to be a grand, generic solution.